Medical Receptionist Jobs in Austin, TX
Medical receptionists in Austin check in patients, verify insurance and keep schedules moving at community clinics, cancer centers and specialty practices from the Research Boulevard corridor to Round Rock. Recent Austin postings list $17 to $21 an hour. Here are the current openings, followed by who is hiring and how to get started.
Current medical receptionist Openings in Austin, TX
Listings marked External are sponsored openings provided by the Jobs2Careers network.
Medical Receptionist Work in Austin
In Austin the front desk job usually goes by another name. Community clinics and specialty practices post it as patient services representative, hospitals call it patient access, and pediatric and behavioral health clinics simply post front desk. The work is concentrated where outpatient care is: the community clinics that serve Travis and Williamson counties, the specialty offices along South Austin's James Casey Street and in Round Rock, and the business offices that schedule for whole clinic networks, such as CommUnityCare's Patient Navigation Center on North MoPac.
At Austin's community clinics and specialty practices, much of the front desk work is insurance-heavy: verifying coverage, collecting co-pays and keeping registration details accurate. Experience with an electronic health record such as Epic and comfort with scheduling across several providers are what move a receptionist from an entry-level desk to a senior or lead role.
Top Austin Employers Hiring Medical Receptionists
These Austin-area employers have posted front desk and patient services roles on their own career sites:
- Lone Star Circle of Care - the community health center network hires front desk staff for pediatrics at its Research Boulevard clinic in Austin and for behavioral health in Round Rock.
- People's Community Clinic - the nonprofit clinic on Camino La Costa hires patient services representatives for check-in, checkout, insurance verification and co-pays, posted at $17 to $19.25 an hour.
- CommUnityCare Health Centers - Travis County's safety-net clinic network hires patient services representatives at its Patient Navigation Center on North MoPac to schedule medical, dental and behavioral health visits.
- Texas Oncology - the cancer care practice hires patient services representatives in Round Rock and senior representatives at its gynecologic oncology office on James Casey Street.
- Austin Area OBGYN & Fertility - the women's health practice hires patient service representatives for its Austin central business office, posted at $18 to $21 an hour.
Medical Receptionist Salaries in Austin
- Entry level: about $16 to $18 per hour for front desk and check-in roles.
- Experienced: roughly $18 to $22 per hour for patient services representatives handling insurance and scheduling.
- Senior: $22 to $29 per hour for senior representatives, front office leads and medical secretaries.
These are estimates based on 2025 federal wage data for the Austin-Round Rock-San Marcos metro, where general receptionists have a median near $17.64 an hour and medical secretaries near $22.36, and on pay posted by local clinics. Insurance verification, billing and Epic experience, specialty practices such as oncology, and lead or senior titles move pay up.
How to Become a Medical Receptionist in Austin
Texas does not license medical receptionists, so there is no state exam or registry to join. Most employers ask for a high school diploma or GED, customer service experience and comfort with computers, then train you on their scheduling system and patient privacy rules. An optional credential such as the Certified Medical Administrative Assistant (CMAA) from the National Healthcareer Association can help you stand out. Austin Community College Continuing Education offers a 12-week, 188-hour Medical Office Support program, mostly online with a 48-hour internship, that covers medical terminology and office procedures and prepares you for administrative certification exams. If you want to move toward the clinical side later, ACC's Medical Assistant program at the Highland Campus is the next step.
What the Job Involves
Medical receptionists are the first person a patient talks to. They answer phones, schedule and confirm appointments, check patients in and out, scan IDs and insurance cards, verify coverage, collect co-pays and balance the cash drawer at the end of the day. They also update patient records, route messages and referrals to clinical staff, and keep the waiting room running on time.
Skills Employers Look For
- Friendly, professional phone and in-person manner
- Insurance verification and co-pay collection
- Scheduling across several providers
- Electronic health record experience, such as Epic
- Accurate data entry and cash handling
- Strict attention to patient privacy
Career Path and Advancement
In Austin the front desk ladder runs from receptionist or patient services representative to senior representative, then to front office lead or practice coordinator, as Texas Oncology's tiered representative roles show. Many move sideways into referral coordination, central scheduling or billing, while others train as medical assistants through ACC and move to the clinical side of the same clinic.
Related Careers in Austin
If front office work in healthcare interests you, these related Austin roles are close matches:
Frequently Asked Questions
Do you need a license to be a medical receptionist in Texas?
No. Texas has no license or registry for medical receptionists. Employers train new hires on scheduling and privacy rules, and an optional credential such as the NHA's CMAA can strengthen an application.
How much do medical receptionists make in Austin?
Recent Austin postings list about $17 to $21 an hour for patient services representatives. Senior representatives and medical secretaries can earn more, with federal data putting the Austin median for medical secretaries near $22.36 an hour.
Do you need experience to work a medical front desk in Austin?
Not always for entry-level desks, where customer service experience and reliability count for a lot and employers train you on their systems. Senior roles, such as Texas Oncology's senior patient services representative, ask for several years of experience.
What is a patient services representative?
It is the title many Austin clinics use for the medical receptionist job. The duties are the same: checking patients in and out, verifying insurance, collecting co-pays and scheduling appointments.
Is there medical receptionist training in Austin?
Yes. Austin Community College Continuing Education offers a 12-week Medical Office Support program with an internship, and the NHA's CMAA certification is open to people who complete a training program or have a year of related work experience.
Ready to apply? Browse all Medical Receptionist jobs in Austin, TX on LocalJobPage and apply today.